Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino Dr. Gerardo Iturrino
Memorial Candle Tribute From
Hannemann Funeral Home, Inc.
"We are honored to provide this Book of Memories to the family."
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Memorial Candle Tribute From
Dee Dee
"Has it really been two years? We miss you so much Gerry! Your memory lives on th"
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Memorial Candle Tribute From
Paul Krishna
"I recently learned of Gerry's passing, reading the news in the Purdue College of"
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Memorial Candle Tribute From
Dee Dee and Sierra
"Missing you xoxox"
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Memorial Candle Tribute From
Denise
"After a month, I still keep expecting a text or email or phone call. Missing you"
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Memorial Candle Tribute From
Christian Buecker
"Gerry was a great colleague and friend, I really liked working with him!"
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Memorial Candle Tribute From
Dee Dee
"Gerry - we are missing you every day. "We shall not cease from exploration, an"
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Memorial Candle Tribute From
Jorge
"Two weeks later, I have no words, only tears."
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Memorial Candle Tribute From
Mrs. Ana Morales, Former Math teacher at AIC, Mayagüez, PR
"You will always be in my heart as the good student and human being you were. I'm"
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Memorial Candle Tribute From
Ned Bates
"ELEGY for a GEOLOGIST/In memory of Gerry Iturrino//If I had known/it was our las"
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Memorial Candle Tribute From
Fam Pagan Beauchamp de Mayaguez, Puerto Rico
" Dios fortalesca a la Familia Iturrino Archilla "
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Memorial Candle Tribute From
Mary Dowling
"Gerardo, Rest in Peace my Friend and see you some day in heaven."
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Memorial Candle Tribute From
Maria Bouzeas
"We'll miss you Gerry, we'll miss your smile and your great sense of humor. I'm s"
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Memorial Candle Tribute From
Dave Black
"You will be missed!"
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Memorial Candle Tribute From
Lauren Gee Carroll
"One of the kindest and funniest friends I have been blessed to know only life. "
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Memorial Candle Tribute From
Ann Owens
"A haiku for Gerry: as Gerry luffs up sails in the eye of the wind heaven is"
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Memorial Candle Tribute From
Marta Hernández and Manuel Sainz de la Peña
"Our deepest sympathy to the Iturrino Family and friends. Our prayers are with yo"
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Memorial Candle Tribute From
Gilles
"Gerry, over the last 20 years, you've been the best friend and colleague imagina"
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Memorial Candle Tribute From
Ann and Dave Owens
"Sail on Gerry...May Diana, Sierra, your family, & friends find solace in the mem"
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Memorial Candle Tribute From
Dan Szymanski (Purdue Rock Physics labmate and one-time roommate)
"Gerry, you were a lovable goofball. I will miss you always."
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Memorial Candle Tribute From
Laura Pakaln
"Gerry's achievements in life were not only scientific. I think his greatest acc"
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Memorial Candle Tribute From
Barbie Bischof
"Despite not keeping in touch regularly, I have vivid memories of the kindness an"
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Memorial Candle Tribute From
Pedro Rivera
"Great friend, loving father, exceptional human being! I'm going to miss you budd"
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Memorial Candle Tribute From
Lola Monell
"Sorry to see you go so soon. You were a very special friend who would never say"
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Memorial Candle Tribute From
Manheimer-Curley Family
"Diana, Sierra, and Family, We wish you peace, love, and strength during this "
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Memorial Candle Tribute From
Manheimer-Curley Family
"Diana, Sierra, and Family, We wish you peace, love, and strength during this "
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Memorial Candle Tribute From
Manheimer-Curley Family
"Diana, Sierra, and Family, We wish you peace, love, and strength during this "
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Memorial Candle Tribute From
Julie Bates
"I will miss you dearly, Gerry! Be at peace."
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Memorial Candle Tribute From
Jonathan Kreb
"I sailed on the JOIDES Resolution with Gerry in '96/'97--so those trips must hav"
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Memorial Candle Tribute From
Cristina Broglia
"For many years Gerry had an office across the hall from mine. He left the door o"
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Memorial Candle Tribute From
Amber Kumpf
"Thanks for the laughs. Sail onward, dear friend. "
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Memorial Candle Tribute From
Alex Meltser (friend and former colleague)
"The most unexpected and tragic loss. I have the very best memories about years "
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Memorial Candle Tribute From
Astrid Monell
"Life was way too short for our friend, Gerardo. May the great memories you all "
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Memorial Candle Tribute From
Carl Brenner
"I attended a funeral last year in which the deceased’s daughter-in-law deliver"
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Memorial Candle Tribute From
Annette G. Falcon
"Un abrazo, compañero."
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Memorial Candle Tribute From
Peter Flemings
"Gerry, 20 years go fast. I remember the Gulf of Mexico and offshore New Jersey."
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Memorial Candle Tribute From
Denise Kulhanek
"I only got to have you in my life for ten months, but you enriched it in so many"
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Memorial Candle Tribute From
Kathy Callahan
"My deepest sympathy to Gerry's family and friends, especially those at Lamont. "
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Memorial Candle Tribute From
Julie Hood
"Missing this very kind man. Wishing his family strength and sending my warmest r"
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Memorial Candle Tribute From
Louise Anderson
"I really enjoyed working with Gerry. Such an energetic and genuinely lovely man."
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Memorial Candle Tribute From
Rowan Bates
"We wil miss you so much Gerry"
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Memorial Candle Tribute From
Walt Masterson (friend and colleague)
"You traveled, you did, you saw! I hope you crossed everything off your bucket l"
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Memorial Candle Tribute From
Greg Myers (colleague and long time friend)
"You certainly enriched my life and career simply through your nature. I looked f"
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Memorial Candle Tribute From
Edie Miller
"Lamont simply will not be the same with you Gerry. I wish peace for those closes"
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Memorial Candle Tribute From
Geetika Kapoor
"Absolutely wonderful and dedicated mentor and a great supervisor. You will be re"
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Memorial Candle Tribute From
John and Shannon Dedyo
"Nuestras mas profundas condolencias. "
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Memorial Candle Tribute From
Bonchy
"You were a wonderful brother. You have left a huge hole in my life. I pray you a"
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Memorial Candle FAQ

Q: Are the candles real or simply virtual (online) images of support and tribute?
A: The Memorial Candles are online representations of love and tribute only. No physical candle will be lit in memory of a loved one.
Q: How do I correct my spelling error after purchasing a candle?
A: Please contact the funeral home to make the correction for you.
Q: Why can't I see several words in my memorial candle message?
A: This is most likely due to your screen resolution. The minimum system requirement is 1024 x 768 pixels.
Q: Who can I contact to discuss my Memorial Candle purchase?
A: If there is an error with your Memorial Candle message, please contact the funeral home to make changes. If there is a technical error, email andrew@frontrunner360.com.
Q: How can I resolve an issue with a candle purchase? I was charged four times even though I received three rejection notices. My credit card company says all went through.
A: InternetSecure, the credit card processing company that manages the online credit card transactions, declined your transactions. Even though your credit card company may have approved, the transaction must still be approved by both companies. Your credit card will show the transactions, however the additional ones will be refunded and shown on your statement within 72 hours. Please Note: FrontRunner Professional DOES NOT process any credit card transactions. NO funds are deposited to our accounts unless approved by both the credit card company and InternetSecure.
Q: Why won't my candle purchase go through when my credit card company says that my card is fine?
A: Please make sure that all information you enter is exactly the same information associated with your credit card account. The name, address and phone number must be the same as what's on record with your credit card company. If your credit card is a VISA and you have entered the information correctly, your card may be refused because it is not set up as being Verified by VISA. Please discuss this security feature directly with VISA rather than your bank.
Q: What should I do if I don't have an email address but would like to purchase a Memorial Candle?
A: You can purchase a Memorial Candle without a valid email address, however your receipt will be emailed to the address entered. You could enter an email address of a friend or family member who would be willing to print off a hard copy of the receipt for you. Please Note: All information entered to purchase a Memorial Candle is NOT distributed or used to send mass online solicitations. At FrontRunner Professional, we have the highest level of online security in place to keep your information safe.
Q: How can I change my candle purchase from one duration/fee to another?
A: In order to modify your Memorial Candle, please email andrew@frontrunner360.com and include the following information: Funeral Home Name: Deceased Name: Date of Purchase: Receipt Number: Your Name: Your Email Address: Once the information is received, your order will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: When will my candle message be visible? I ordered one but I'm not certain if it was processed.
A: The message will appear as soon as the transaction is processed / once your payment receipt is issued. If you do not receive a receipt, the transaction was not processed.
Q: Why is my message not appearing on the candle?
A: You may need to clear your internet history / cache in your web browser. Press F5 key on your keyboard but if that doesn't work, you will need to delete your history. Since the settings are different for each browser, review your browser's settings and help documentation to determine how to delete the history.
Q: What do I do if my candle is not showing up even though I have received a payment receipt?
A: Please email andrew@frontrunner360.com the following information: - The name of the funeral home - The name of the deceased - The payment receipt number - The EXACT name on the credit card that was used to purchase the candle
Q: I ordered the wrong candle and I would really like to change my order. Is there any way to do so?
A: In order to modify your Memorial Candle, we will need you to email the following information to andrew@frontrunner360.com: - Funeral Home Name - Deceased Name - Date of Purchase - Receipt Number - Your Name - Your Email Address After we have received this information, your Memorial Candle will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: Will my credit card information be given/sold to any third party companies for promotional purposes such as advertisements, contact lists, etc?
A: FrontRunner Professional does not gather or store any credit card information. The online page where you enter your personal information is located on a secure site managed by Internet Secure, a Verisign registered company. It has the highest standards of security and privacy on the internet. All of the information gathered is highly encrypted and is not stored, sold or divulged in any way other than to approve the transaction with your credit card company.
Q: Why does my credit card continue to be declined?
A: There are many reasons why a credit card transaction may not be approved. The most common reasons are: incorrect card number; incorrect password; incorrect expiry date, the address does not match credit card statements; the card is blocked for e-commerce use: and the cardholder has exceeded or is close to the credit card limit. Please contact your credit card company for more information.
Q: How do I go back to add a condolence message?
A: If you have not cleared your computer's cache or disabled the cookies, you should be able to open up the condolences page to make any changes. If you do not see this option, please contact the funeral home to help make the change.
Q: Am I only able to make one purchase per day with my credit card?
A: You are able to make five transactions on the same card in a 24-hour period.
Q: Is the family notified about all purchased memorials?
A: The funeral home determines with the family the preferred method (if any) of notifications. Families are able to login to the Book of Memories where they can see all updates. There is also an option to be notified via email.
Q: Are there hidden fees? I received an email that confirmed the price of a memorial candle was $29.95 but my credit card statement showed the cost was $30.19.
A: No, there are no hidden fees. FrontRunner Professional only receives $29.95 for the candle purchase. Any additional fees are generated by credit card companies or financial institutions.
Q: Why was my credit card charged multiple times but the payment receipt shows declined transactions?
A: Internet Secure is attempting to approve your purchase but your credit card company is declining the transaction. This is usually caused by incorrect information submitted during the purchasing process. Please ensure that your address information is exactly the same as what appears on your statement. Your credit card account will display a credit of any failed transactions within a couple of business days.

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